Privacy Policy

Effective Date: 11/1/2025

Last Updated: 11/10/2025

 

Introduction

At Sioux Valley Family Health & Medical Aesthetics, we are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, and protect your information when you visit our website, shop online, or engage with our clinic.

By using our website or purchasing products/services, you agree to the terms below.

Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing & shipping address
  • Payment information (processed securely via WooCommerce payment partners)
  • Account login credentials (if you create one)
  • Messages submitted via forms (consultation, contact, or booking requests)

 

Medical Information

Medical records and treatment information are stored in a separate HIPAA-compliant EMR system, not on our website.

We may collect treatment intake information if submitted voluntarily through online forms, but this information is transferred securely into our medical system.

 

Automatically Collected Information

We may collect:

  • IP address
  • Browser/device type
  • Pages visited & actions on website
  • Cookies, pixels & analytics data (Google Analytics, Meta Pixel, etc.)

 

Social Media

If you interact with us on social platforms, we may receive your public profile information.

 

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage appointments and communication
  • Validate purchase requests for prescription or medical-grade products (if applicable)
  • Deliver marketing updates and promotions (you may unsubscribe anytime)
  • Improve website performance, user experience, and offerings
  • Provide skincare consultations and product recommendations

 

How We Store & Protect Information

  • Our online store runs on WooCommerce with industry-standard data encryption & security.
  • Payment information is not stored on our servers; it is handled securely through our payment processor.
  • Medical records are stored in a separate, secure HIPAA-compliant EMR, not on this website.

We follow administrative, digital, and physical security protocols to protect your information.

 

Sharing Your Information

We do not sell your information.

We may share information only with trusted third-party vendors who help us operate our business, such as:

  • WooCommerce platform
  • Payment processors (ex: Stripe, Square, PayPal)
  • Shipping carriers (ex: USPS, UPS)
  • Email marketing platforms (if subscribed)
  • Analytics & pixel tracking services

 

These partners are required to protect your data.

 

Cookies & Tracking

We use cookies and tracking tools to:

  • Improve website functionality
  • Personalize shopping and treatment recommendations
  • Analyze user trends and marketing performance

You may disable cookies in your browser settings.

 

Photo & Testimonial Consent

We may request to use before-and-after photos or testimonials.

We will only use them with your written consent, and you may withdraw consent at any time.

 

Your Rights

You may:

✔ Request access to your stored information

✔ Correct or update your information

✔ Request deletion of non-medical data

✔ Opt out of marketing emails at any time

 

To request changes, email us at: [add business email]

 

Children’s Privacy

Our services and website are not directed toward children under 13.

We do not knowingly collect information from minors without parental consent.

 

Policy Updates

We may update this policy periodically. Changes will be posted on this page with the updated date.

 

Contact Us

For questions or requests regarding this policy:

Sioux Valley Family Health & Medical Aesthetics

115 E Maple St

Cherokee, IA 51012

Phone: (712) 229-5937

Email: patientcoordinator@siouxvalleyfamilyhealth.com

Website : https://svfhmedicalaesthetics.com/

 

 

 

 

 

 

 

Get Outlook for iOS

From: Ursula Valmore <ursula@rpsbrands.com>
Sent: Monday, November 3, 2025 4:08 PM
To: Lisa Vandelune <lisavl@siouxvalleyfamilyhealth.com>
Subject: Items Needed

 

Hi Lisa,

 

Do you have a privacy policy, shipping policy and terms and conditions?

 

Thank you,