Shipping Policy
Thank you for shopping with Sioux Valley Family Health & Medical Aesthetics!
We are committed to delivering your skincare and wellness products quickly and safely.
Order Processing
- Please allow 5–7 business days for order processing during high-volume periods, special promotions, holidays, or launch events.
- Most orders ship sooner, but we value quality control and freshness of medical-grade skincare and wellness products.
Shipping Rates & Delivery
- Flat-rate shipping: $5 on all standard domestic orders.
- Orders are shipped via trusted carriers such as USPS and UPS.
- Tracking details will be emailed once your order has shipped.
At this time, we only ship within the United States.
Local Pickup
If offered at checkout, you may select local pickup at our clinic location:
Sioux Valley Family Health & Medical Aesthetics
115 E Maple St
Cherokee, IA 51012
We will notify you when your order is ready for pickup.
Product Availability
Some products may ship separately depending on brand fulfillment or inventory availability.
In rare cases where an item is unavailable, we will notify you immediately.
Order Changes & Address Issues
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delayed or lost due to incorrect addresses.
If you need to update an address, contact us ASAP at:
patientcoordinator@siouxvalleyfamilyhealth.com
Lost, Damaged, or Delayed Packages
If your order is damaged or does not arrive within the expected timeframe, please contact us and we will be happy to assist in filing a claim or locating your package.
Questions?
We’re here to help. Contact us anytime:
📍 Sioux Valley Family Health & Medical Aesthetics
📞 (712) 229-5937